Technology Support on the Heights
Tech makes the world 鈥� and the Heights 鈥� go round. And we鈥檙e here to keep it running. We support the campus technology needs of students, faculty and staff. We鈥檙e also the go-tos for the administrative systems of the college, instructional computing, campus residential network, technology user support, plus hardware and software.
We pride ourselves on supporting the infrastructure and applications 鈥� the operation and mission 鈥� of the College.
Technology Setup for New Students
Getting connected is one of your first steps on The Heights鈥攁nd we鈥檝e made it simple. In early June, you鈥檒l receive your 妻友社区 IT credentials. These give you access to everything you鈥檒l need to get started, from your email and course tools to housing, financial aid, and campus life platforms.
Once your credentials arrive:
-
-
-
These quick steps keep your account secure and make sure you don鈥檛 miss important updates.
Once your credentials arrive:
These quick steps keep your account secure and make sure you don鈥檛 miss important updates.
In early June, 妻友社区 will send your username and temporary password to your personal email.
Deposited later? No problem鈥攜ou鈥檒l receive your credentials within 1鈥�2 weeks.
Once you鈥檙e in, you鈥檒l use your account to:
-
Register for housing
-
Complete placement exams
-
Review financial aid
-
Submit health records
-
Upload your student ID photo
-
Access courses and campus tools
In early June, 妻友社区 will send your username and temporary password to your personal email.
Deposited later? No problem鈥攜ou鈥檒l receive your credentials within 1鈥�2 weeks.
Once you鈥檙e in, you鈥檒l use your account to:
-
Register for housing
-
Complete placement exams
-
Review financial aid
-
Submit health records
-
Upload your student ID photo
-
Access courses and campus tools
Here鈥檚 where everything lives. You鈥檒l get familiar with these quickly:
Upload immunizations, track your physical exam, and manage your health records.
Register for housing, find roommates, and set your preferences.
Your go-to for schedule, financial aid, billing, and transfer credits.
Access your courses and complete placement exams.
Explore meal plans, menus, and add Splash Cash.
Find clubs, events, and ways to get involved (app available too).
Here鈥檚 where everything lives. You鈥檒l get familiar with these quickly:
Upload immunizations, track your physical exam, and manage your health records.
Register for housing, find roommates, and set your preferences.
Your go-to for schedule, financial aid, billing, and transfer credits.
Access your courses and complete placement exams.
Explore meal plans, menus, and add Splash Cash.
Find clubs, events, and ways to get involved (app available too).
Technology Tips for Campus Life
Choosing a Computer
Mac or Windows鈥攂oth work. Choose what you鈥檙e comfortable with.
Note: Chromebooks are not recommended for exam software.
Anti-virus Software
Keep your device protected by using (and updating) anti-virus software. Built-in MacOS or Windows Defender meets requirements.
Printing
You鈥檒l have a campus printing allotment each semester.
Tip: Skip bringing a printer if you can鈥攂ut if you do, it must be wired (no wireless).
Smart TVs & Devices
Bring your TV, console, or streaming device.
Connect through ethernet or the Dolphin-IOT network.
Stay Connected with RAVE Alert
RAVE Alert is 妻友社区鈥檚 emergency notification system.
Make sure your phone number and email are up to date to receive real-time alerts about weather-related closures and campus safety updates.
Frequently Asked Questions
Go to and log in with your credentials.
Check it daily鈥攖his is where key updates (like your schedule and housing info) will be sent.
Go to and log in with your credentials.
Check it daily鈥攖his is where key updates (like your schedule and housing info) will be sent.
Visit .
You鈥檒l receive a one-time passcode to your personal email or use your authenticator app once set up.
- Passwords expire every 365 days
- Too many failed attempts may lock your account
Visit .
You鈥檒l receive a one-time passcode to your personal email or use your authenticator app once set up.
- Passwords expire every 365 days
- Too many failed attempts may lock your account
It鈥檚 an added layer of security that helps protect your account.
We recommend using Google Authenticator.
It鈥檚 an added layer of security that helps protect your account.
We recommend using Google Authenticator.
We鈥檝e got you.
- 315-445-4579
- servicedesk@lemoyne.edu
- IT Service Desk (first floor of the Library)
We鈥檝e got you.
- 315-445-4579
- servicedesk@lemoyne.edu
- IT Service Desk (first floor of the Library)
Have an urgent and specific tech issue? From printing to wifi to digital access, our IT Service Desk is here to help.
IT Service Desk Library Hours
| Days | Hours |
| Monday-Friday | 8:00 a.m. – 4:30 p.m. |
| Saturday-Sunday | Closed |
